Solutions Engineer

Gnosis Freight is revolutionizing the freight and container tracking industry, delivered through our Marlo container tracking engine (data infrastructure) and Container Lifecycle Management (CLM) Platform (platform infrastructure). Our team has cracked the code on container tracking, creating an unparalleled product that leads the market. We’re passionate about what we do and the impact we have on the global shipping industry. Gnosis Freight has undergone rapid growth in recent years, boasting a 300% increase in headcount, all while remaining fully bootstrapped and ensuring employees retain meaningful levels of autonomy.

Key Responsibilities:

• Communicate with customers’ logistics teams, warehouses, freight forwarders, and drayage providers.
• Convey critical information to our engineering team to ensure seamless integration and support.
• Tailor Gnosis’ proprietary software stack (no prior experience required) to meet clients' needs
• Solve complex supply chain issues with creative and innovative solutions.
• Learn and apply front-end and back-end development skills as desired.

Qualifications:

• Bachelor’s degree in a related field or equivalent experience.
• Excellent communication and interpersonal skills, with the ability to work effectively across teams.
• Strong problem-solving abilities with a creative and innovative mindset.
• Ability to manage multiple tasks and projects in a fast-paced environment.
• Willingness to learn and adapt to new technologies and processes.

Preferred Qualifications:

• Experience in logistics, supply chain management, or a related field.
• Familiarity with web development technologies (front-end or back-end).
• Python programming language experience
• Experience with customer support or client-facing roles.

Bonus:

• Extensive trivia knowledge (sports, movies / tv shows, pop culture, etc.

Job Details:

• Not Remote
• Based in Charleston, SC

Gnosis Freight is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.