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Charleston, SC

We are a team of data scientists, software engineers, and logistics specialists based in Charleston, South Carolina.

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Frequently Asked Questions

What is the Gnosis Freight Platform?

The Gnosis Freight Platform is the world's most advanced Container Lifecycle Management Platform powered by the most complete and accurate container tracking data available. Gnosis can integrate with all of your other software systems and supply chain partners to provide a new level of supply chain visibility and collaboration.

Who can benefit from Gnosis Freight?

Gnosis is designed for anyone involved in international freight journey; Beneficial Cargo Owners (BCOs), Freight Forwarders, Booking Agents, Drayage Companies, Ocean Carriers, etc.

What are the different levels of the Gnosis Platform?

Level 1 (Container Tracking & Visibility) is the foundation of Gnosis; it's the gasoline that fuels the rest of the Container Lifecycle Management platform. After Level 1, you can pick and choose what is most important to you, though some modules require others to work effectively. You can learn more about each level by clicking the links for Level 1 (Container Tracking & Visibility), Level 2 (Integrations & Internal Alignment), Level 3 (Process Improvements), and Level 4 (Supply Chain Automations and Custom Supply Chain Solutions).

What is the source of Gnosis Freight tracking data?

We have developed our own international cargo tracking engine (Marlo) that aggregates the world's shipping data from ocean carriers, ports/terminals, Class I Railroads (currently North America only), US Customs, and AIS/GPS.

Can I invite my logistics partners to my Gnosis Freight Platform?

Yes! We designed Gnosis so our customers can work with the partners across their supply chain more effectively than ever. You can provide access to any of your partners such as drayage companies, freight forwarders, etc. and the features and views they have access to can be set to only provide them with what's relevant to their role they play in your supply chain processes.

What information do I need to track a container?

At minimum all we need is a Master Bill of Lading (MBL) number. However a MBL number and a Container number is preferred.

How does Gnosis Freight stand out from other visibility providers?

We have developed our own international cargo tracking engine (Marlo) that aggregates the world's shipping data into a single usable data model. Additionally, Gnosis is the only supply chain visibility provider on the market that provides deep port and terminal visibility at scale. Combined with our visibility into ocean carriers, Class I railroads (currently North America only), air cargo carriers, US Customs, and AIS/GPS Gnosis provides the most complete cargo and container visibility solution available.

How long is the onboarding process with Gnosis Freight?

When getting started, you'll work with a four-person team, including a Customer Success Manager, Data Support Specialist, Solutions Engineer, and Data Scientist to set up your Gnosis portal. We've found that the ideal onboarding process is typically three to four weeks but can be faster if needed. The first week is focused on getting your data into Gnosis properly. Week 2 focuses on reviewing the data and planning customizations. Week 3 and 4 (if needed) are focused on reviewing customizations and making final adjustments.

Does Gnosis Freight require any additional software purchases?

No. However if you have specific data needs that are not provided by Gnosis, you have the option to integrate Gnosis with those other software providers.

Where did the name "Gnosis" originate from?

"Gnosis" is a Greek word that means to learn through experience. We chose that name intentionally, and it's in the DNA of how we've built our company. We started the company by learning from a small set-up logistics company and building tools to solve their challenges. Gnosis has grown immensely since then, but that approach continues, with many of our most popular features, such as our Demurrage and Detention Alarms or Invoice Auditing Tool, coming from conversations with our customers and learning from them.